👉 Don’t forget to confirm your pick up, and send a photo when you drop it off. It protects us both!
👉 We try to give you a text saying your items have been dropped off. Sometimes we can’t. But, if you have not seen your items the next day in the designated area by noon, reach out to us.
👉 If we are not told of an issue, we can not fix it. We want to fix any issue you might feel we are responsible for while in our possession. Please understand, if we are being told of an issue weeks after it being noticed, it is almost impossible for us to take responsibility or to correct an ongoing issue.
👉 Respect goes a long way. It also goes both ways. We do not want you to feel stressed! In life there are more important things than having clean socks! So, let’s remember we are in this together! We greatly respect you using us! With that said, we can terminate service because of disrespect without issuing a refund.
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